Artificial Intelligence Applications in Medical Practice Management

The Nassau County Medical Society, in partnership with several other medical societies, has launched a 10-episode podcast series on Artificial Intelligence Applications in Medical Practice Management. Dr. Laura-Kathryn Neal and NCMS staff member Joe Daraskevich starts with the basics of AI and works toward more in-depth concepts in the later episodes. Each episode features show notes to make it easier to understand the topic covered.

The first five episodes are available to the public, but the second half of the series is only available to members. Not a member yet? Click here to learn what the NCMS can do for you!

Episode One - Show Notes
Release date: February 11, 2025​
Dr. Laura-Kathryn Neal and Joe Daraskevich spend time introducing themselves in this video and explain some of the topics they'll be covering in later episodes.

Episode Two - Show Notes
Release date: February 25, 2025
Dr. Laura-Kathryn Neal and Joe Daraskevich continue the 10-episode podcast series on artificial intelligence with a look at ChatGPT.

Episode Three - Show Notes
Release date: March 11, 2025
The third episode focuses on Canva and how the platform can help streamline medical practice operations. Dr. Laura-Kathryn Neal and Joe Daraskevich begin by explaining Canva is a user-friendly program that can create complex designs with little or no experience necessary. Physicians and practice managers can spend as little or as much time as they want on individual designs, but the AI feature speeds up the process significantly.

Episode Four - Show Notes
Release date: March 25, 2025
Dr. Laura-Kathryn Neal and Joe Daraskevich explain the benefits of WhatsApp Business in the fourth episode of the 10-episode series on artificial intelligence. The tool can streamline communication, saving valuable time for all staff members, from doctors to administrators and everyone in between. Dr. Neal has some helpful tips on how automated greeting messages and messages explaining office hours can help patients without having to take time away from other valuable tasks.

Episode Five - Show Notes
Release date: April 8, 2025
From patient feedback to surveys, Dr. Laura-Kathryn Neal and Joe Daraskevich explain how Google Forms can make life easier for the entire staff at a medical practice. While Google is a household name, not everyone is familiar with Google Forms. Dr. Neal starts with the basics, including the intuitive interface and why it's HIPAA compliant. Google Forms also offers efficient ways to get feedback from staff anonymously and regularly. Giving Google Forms a try is as easy as getting started with any other Google platforms.

Members Only Episodes

Episode Six
Release date: April 22, 2025
The sixth episode in the A.I. series focuses on task management within medical practices and how the free version of Trello can revolutionize an organization's workflow while also boosting efficiency. Dr. Laura-Kathryn Neal and Joe Daraskevich start with the basics, explaining how Trello organizes projects into boards that can be used to manage tasks and foster team collaboration. Users can use Trello to easily assign staff assignments and track progress as the team works toward a deadline. Dr. Neal pinpoints specific ways Trello can be useful in a medical practice, like tracking inventory. Statistics show Trello saves time and cuts back on the number of errors within a team.

Episode Seven
Release date: May 5, 2025
Dr. Laura-Kathryn Neal and Joe Daraskevich spend the seventh episode in the A.I. podcast series talking about Grammarly and how the tool can make communication more professional in a medical practice. The hosts start by pointing out some quick tricks to enhance the clarity and professionalism in email communications by helping with clear subject lines, structured content and a professional tone. Grammarly offers corrections in real time. That can be really helpful if you don’t have another set of eyes to proofread or edit content. The instant feedback can help you quickly adjust your spelling and punctuation, but it can also enhance your vocabulary by suggesting synonyms and phrases to improve impact. Dr. Neal explains how people who tend to be too wordy can benefit from the Grammarly features that make writing more concise. On the other side of the coin, content that is too brief can be lengthened with similar tools.

Episode Eight
Release date: May 20, 2025
While most people know a little about Zoom, not everyone is utilizing all the tools the program has to offer. There are a lot of helpful features and new artificial intelligence that can take a medical practice to the next level. Dr. Laura-Kathryn Neal and Joe Daraskevich spend the eighth episode explaining how Zoom can help with the complexity of scheduling, team engagement, training and more. The co-hosts tell a few stories from their own lives that will serve as good reminders of what to do, and not do, over Zoom. Of course there are reasons some practices would want to spend part of their budget to utilize extra enhancements for Zoom. Dr. Neal wraps up the episode by running through a few of those options.

Episode Nine
Release date: June 4, 2025
The ninth episode takes a closer look at Trello and how the available AI tools can be helpful with performance management. Dr. Laura-Kathryn Neal and Joe Daraskevich begin by breaking down some of the challenges managers face throughout the evaluation process. Dr. Neal shows how the performance hub can be helpful for gathering all the relevant information in one place. The Butler feature helps with automation, using AI to keep everything on track. Dr. Neal also explains the STAR Method, which stands for Situation, Task, Action, Result. Data shows that method increases objectivity by 82%. Next, Dr. Neal demonstrates an exercise in gender bias, showing how certain words are more masculine while other words are more feminine. Using a gender decoder can ensure language is not leaning one way or another. They close the episode by showing the best way to set everything up and how to quickly implement the system in the workplace.