LifeBridge: Confidential Counseling Program
providing a confidential resource for ncms members in need
The Nassau County Medical Society LifeBridge Counseling Program is designed to address the seriousness of physician and healthcare provider burnout in our community. Practicing medicine can be highly stressful and doctors face day-to-day challenges with emotional stress and work burnout. This can impact one's personal, practice or family life.
Through a partnership with the DCMS Foundation, this resource is voluntary and completely confidential for all NCMS members. The NCMS provides six FREE counseling & coaching sessions per calendar year for any member in need.
CALL: (904) 447-LIFE
LifeBridge is mindful of privacy and confidentiality. No information is disclosed to others. The certified counselors are experienced in coaching healthcare professionals and are dedicated to the needs of NCMS members with flexible hours and availability.
NCMS maintains physician confidentiality. NCMS does not keep client specific records. As a standard practice, clinicians keep confidential records, but do not reveal member identity to the NCMS.
MEET OUR CERTIFIED COUNSELORS:
ALEXIS POLLES, MD
For the past 30 years, Dr. Alexis Polles has been devoted to treating those with addiction and co-occurring disorders at all levels of care, specializing in the treatment of trauma and addiction in healthcare professionals and veterans. Alexis graduated from the Tulane University School of Medicine, completed a residency in Emergency Medicine at LSU Charity Hospital and a residency in psychiatry at the University of Mississippi Medical Center.
Dr. Polles was the Medical Director and CEO of the Mississippi Professionals Health Program and joined the Florida Professionals Resource Network as Medical Director and CEO in January of 2017. Her work with LifeBridge participants is NOT part of PRN. No diagnoses will be made, and no medications will be prescribed. The LifeBridge work is limited to the processing of recent traumatic losses including unexpected workplace outcomes in order to prevent emotions from getting stuck, thus increasing the risk for later burnout, depression, or anxiety.
Contact Dr. Polles:
Office Location: Fernandina Beach
Call LifeBridge at (904) 447-5433
dr. MIA WILSON
Dr. Mia Wilson has almost 20 years of counseling experience. She holds a Masters in Science in Mental Health Counseling. Dr. Wilson specializes in depression, mood, anxiety, and panic disorders, stress, and anger management.
Contact Dr. Wilson:
Office Phone: (904) 891-6614
Office Location: Westside of Jacksonville
Practice Hours: Monday-Friday (9 am - 7 pm), Saturday (9 am - 2 pm)
JAMES LOUNSBURY, LCSW, DCSW, PHD
Dr. James Lounsbury has been in practice for more than 15 years and specializes in relationship issues, emotional disturbance, and anger management. His techniques include coaching, hypnosis/self hypnosis, cognitive behavioral “talk” therapy, meditation, mindfulness, and trauma resolution.
Dr. Lounsbury attended the University of Natural Health and is Board-Certified by the American Board of Examiners. You can learn more about his practice by clicking here.
Contact Dr. Lounsbury:
Office Phone: (904) 248-0005
Office Location: 13133 Professional Drive, Suite 200, Jacksonville FL 32225
Practice Hours: Monday-Friday (12 pm - 6 pm), Saturday (11 am - 2 pm)
Gwendolyn Allen, LMHC
Gwendolyn Allen has been in practice for more than five years and specializes in anxiety, women's issues, and child and adolescent psychology, along with coping skills and life coaching. Her approach includes cognitive-based therapies that focus on mindfulness and acceptance, mindfulness, motivational interviewing.
Ms. Allen attended Nova Southeastern University and graduated in 2009. You can learn more about her practice by clicking here.
Contact Gwendolyn Allen:
Office Phone: (904) 236-1599
Office Location: 3955 Riverside Avenue, Suite 2F, Jacksonville, FL 32205
TERRY HOFFMANN, MA, PCC, BCC
Terry Hoffmann is an accomplished executive coaching professional with proven success partnering with physicians and physician executives as they continuously adapt to a rapidly-changing healthcare landscape. Terry is a valued thought partner for physicians as they strive to maintain and improve their capacity and professional satisfaction. She has demonstrated success in creating customized coaching engagements that re-energize physicians so they can reconnect with their passion for medicine. Terry believes caring for the care team is essential if we are to achieve the quadruple aim.
Terry has a variety of specialties including executive coaching, physician well-being, emotional intelligence, positive psychology, and cross-functional collaboration. She received her Graduate certificate in Executive & Professional Coaching from the University of Texas at Dallas and her MA in Counseling Psychology from the University of North Florida. She is also board certified and a Florida Licensed Mental Health Counselor.
Contact Terry Hoffmann:
Call (904) 343-6193 or email firstname.lastname@example.org
Terry is available through phone & video conferencing, or can meet at a location of your choice.
Practice Hours: Monday-Friday (7 am - 6 pm)
Learn more: hoffmanncoaching.com
natalie Kovish, LMHC
Natalie Kovish has been in practice for more than 18 years. She specializes in mental health counseling and substance abuse counseling and holds a Dual Master's degree. Ms. Kovish has experience in inpatient and outpatient mental health and works with all ages and professions.
Contact Natalie Kovish:
Call LifeBridge at (904) 447-5433
Office Location: San Jose area
Practice Hours: Monday, Tuesday, Wednesday (6 - 9 pm)
Clients scheduled via telephone interview
Appointments within 24 hours of request, including before or after office hours
Immediate emergency appointments available
No insurance is billed
Privacy and confidentiality adherence through our dedicated certified counselors
FREE to NCMS members - 6 sessions per member/year
No information disclosed to others without the physician's written consent